Privacy policy

This Privacy Policy outlines how Hauzstil ("we," "us," or "our") collects, uses, discloses, and safeguards your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By accessing our website at https://www.hauzstil.com, you acknowledge and agree to the terms set out in this policy.

We may collect and process personal data including your name, email address, phone number, shipping and billing addresses, transaction and payment details (securely managed via third-party gateways), browser and device information, IP address, cookies, and website usage analytics. Communications with our support or service teams may also be recorded for service quality control and reference.

Your data is processed under one or more of the following legal grounds: to perform contractual obligations (e.g., order fulfillment), with your consent (e.g., receiving newsletters), to comply with legal obligations, or to pursue our legitimate interests such as enhancing site performance or detecting fraudulent activity.

We use your data to fulfill purchases, respond to inquiries, enhance website functionality, personalize your experience, and, where permitted, communicate promotional content. We do not use your information for automated decision-making or profiling.

Your personal data may be shared with third parties such as logistics providers, payment processors, and marketing service partners including Shopify and Meta. We may also disclose information if legally required. If any data is transferred or processed outside of Malaysia, we ensure safeguards are in place in accordance with PDPA requirements.

You have the right to access your personal data, request corrections, withdraw consent for optional uses (such as marketing), request deletion of data (subject to legal requirements), and file complaints with the Malaysian Personal Data Protection Commissioner. Please contact us via the details below to exercise these rights.

Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected and to meet any legal, regulatory, tax, or accounting obligations.

We implement administrative, technical, and physical safeguards to protect your data. While we take all reasonable steps, no online service is completely immune to security risks.

Our site uses cookies and related technologies to analyze site usage and personalize your experience. You may disable cookies via your browser settings, although this may affect functionality.

We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page with the updated effective date.

If you have questions about this Privacy Policy or wish to make a request concerning your personal data, please contact us at:

📧  info@alustil.com.my
📞 +606 9869 069
🌐 https://www.hauzstil.com/contact